As a leader, one of your key questions is, how will I get people do do what's needed? One barrier to achievement is resistance.
We encounter common types of resistance in the workplace. The good news: a finite group of basic tools serve as antidotes. With practice, any motivated manager can learn how to skilfully work with people's resistance.
- The basic truth of workplace resistance
- What's required to engage with and address resistance
- How to recognize each of the 4 types of resistance
- Tools you may use to engage and address each type of resistance
Like many of the other skills in the art of managing people, working with people's resistance is simple -- but it's not always easy. It is like riding a bike, though. Once you learn this skill, you'll have it for life.
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